betta.

Delivery standards

Rules of
the reef.

These are commitments about how we work, not claims about results. We would rather show you our method than quote numbers we cannot stand behind.

  1. Accessibility to WCAG 2.2 AA

    We design, build and test against the AA success criteria, including keyboard use, screen readers, zoom to 400% and reduced-motion preferences. Where a third-party component cannot meet the standard, we tell you and propose an alternative.

  2. Security as routine

    Dependencies are kept current, secrets never live in code, access follows least privilege and two-factor authentication is required on every account we touch. We follow OWASP guidance for web and mobile.

  3. You own everything

    Repositories, design files, store accounts, domains and hosting sit in your organisation’s name. On request we hand over everything needed for another supplier to continue.

  4. Visible progress

    A shared board, a short written update each week, and installable test builds at the end of every sprint. No silent fortnights.

  5. Tested before you see it

    Code review on every change, automated tests on critical paths, and manual testing on a range of real devices and browsers before anything is called done.

  6. Estimates with their workings

    Every estimate is a range with listed assumptions. If scope changes, you get a written note of the effect on time and cost before we proceed.

  7. Data minimisation

    We collect only what the product needs, document why, and help you meet UK GDPR obligations. We do not add tracking you have not asked for.

  8. Plain-language handover

    Every project ends with documentation a newcomer can follow: how to build, deploy, roll back and who to call.

Want these written into your contract? We are happy to.

Talk to us